PRIVACY

The management and protection of your personal data is governed by the terms of the Civil Protection of your Personal Data and the relevant provisions of both Greek and Community and International Law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority.

For your information about the personal data you provide to us, the type of data that o-lab holds for you, the processing that o-lab receives and its purposes, its recipients, as well as your rights to your data but and other relevant information regarding their protection and safety, read and accept the following terms.

1. Security

Karmen Vahevnouni - Nini Konstantinos OE - O-Lab, recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, with the most modern and advanced methods, to ensure the maximum possible safety. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Karmen Vahevnouni - Nini Konstantinos OE - O-Lab online store is achieved by the following methods:

Customer Identification

The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter, provide you with absolute security access to your personal information.

You have the opportunity to change your Personal Security Password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of Karmen Vahevnouni - Nini Konstantinos OE - O-Lab is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth).

Ensuring the Confidentiality of the Transfer of Your Personal Data

The eShop www.o-lab.gr of Karmen Vahevnouni - Nini Konstantinos OE - O-Lab in collaboration with Piraeus Bank uses a security valve, which ensures confidentiality during the transfer of data (their encryption). Piraeus Bank uses the SSL (Secure Sockets Layer) communication protocol together with 128bit encryption, which ensures the security of internet transactions. All payments to Paypal, Viva and Piraeus Bank are made encrypted without storing your card details in the eShop www.o-lab.gr but in the respective services of Paypal and Piraeus Bank.

Also www.o-lab.gr uses SSL communication protocol for your browsing in all its subpages.

Controlled Access (firewall)

Access to the systems of Karmen Vahevnouni - Nini Konstantinos OE - O-Lab (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and the company’s information.

Confidentiality of Transactions

This Privacy Policy statement describes our practices regarding the collection of personal data on the Karmen Vahevnouni - Nini Konstantinos OE - O-Lab website and how we use and share it with third parties. Whenever you visit the Karmen Vahevnouni - Nini Konstantinos OE - O-Lab website or otherwise submit your personal information to us, you accept the practices described in this statement. What information we collect through our website depends on what you do on each of your visits and what services you request.

Privacy Policy

Our business is built on the trust that our customers have in us. In order to maintain the confidentiality of all information you provide to us, we follow the following privacy principles:

1. We use your personal information to provide you with better services and products.
2. We collect only those personal information that we consider relevant and required to understand your product needs.
3. We will not disclose your personal information to any external organization or third party unless we have your consent or if required by law or court order or if we have informed you in advance.
4. From time to time we may need to disclose your information to Government or judicial authorities or services or regulators, but we will only do so under the appropriate authority or decision of a public or higher administrative or judicial authority.
5. Our goal is to keep your information in our file up to date.
6. We have strict security measures, designed to prevent unauthorized access to your personal information to everyone, including our unauthorized staff.
7. Karmen Vahevnouni - Nini Konstantinos OE - O-Lab and all our staff and third parties with permission to access your data are required to strictly comply with the confidentiality obligations of our company.

Maintaining our commitment to these principles, we at Karmen Vahevnouni - Nini Konstantinos OE - O-Lab ensure that we respect the trust you show us.

Το απόρρητο των στοιχείων σας μας ενδιαφέρει.

In any case, the online store of Karmen Vahevnouni - Nini Konstantinos OE - O-Lab in no way discloses or publishes your personal data and information that you trust us, without your explicit consent. The personal data that you make available to us with your registration as a member are used exclusively to execute the contract between us (eg to deliver the products you have purchased online), to provide you with the service you requested (e.g. send you a newsletter) and comply with legal requirements (eg invoicing). All information is encrypted and stored in complete security.

Privacy Policy

a. Personal Data Collection

During your visit to the pages of the website www.o-lab.gr and in order to order products, but also to ensure the ability to contact you to inform you about our new products, you may be asked to provide information that you (name, occupation, email address, date of birth, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.o-lab.gr (through the use of cookies) are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of Law 2472/97 on the protection against the processing of personal data, as in force from time to time and the European Data Protection Regulation - GDPR

Use of cookies: Your visit to our website can be recorded for the analysis of the number of visitors to the page and for general use. Some of this information will be collected through cookies. These are small pieces of information that are automatically stored on a person's web server on their computer and can be found on this website. If you wish to disable these cookies you can do so by changing the settings of the browser you are using. However, you will not be able to access certain parts of our website.

Online Promotion: From time to time we may collect personal information of visitors to our pages and of individuals participating in contests or product promotions (online or by telephone or at one of our stores), provided that you have given your consent in the creation of your account. These data are collected only by those individuals who give them to us voluntarily. We may use this information to advise them on products, services and other promotional material that we feel may be of interest to them. We may also invite visitors to this site to engage in market research and polls or other similar activities.

If we ask you to provide personal information, we will explain to you exactly the purpose for which they are collected and we will ensure that they are used only for the purpose specified in their collection.

The Information Collection Statement

This Statement is intended to inform you why personal data is collected, how it is used and to whom we will respond to data access requests.

1. Why we collect your data - We collect your personal information to carry out and provide our services to you in an effort to improve your customer experience. Without this data Karmen Vahevnouni - Nini Konstantinos OE - O-Lab may not be able to continue or establish or continue the facilities or provide services.
2. Data is also collected from our customers during the normal course of business, in order to continue our relationship with them. For example, when customers write and fill out contact forms.
3. How your information can be used - Customer-related information can be used:
   1. To facilitate the daily operation of the services and products provided to customers
   2. To find out how our customers respond to specific products
   3. To inform customers about new products
   4. To meet the disclosure requirements of any law binding Karmen Vahevnouni - Nini Konstantinos OE - O-Lab
   5. To satisfy any other relevant purposes of Promotion of Products and Services (Marketing).
4. Disclosure of your personal information
5. The information held by Karmen Vahevnouni - Nini Konstantinos OE - O-Lab for customers will be kept confidential, but Karmen Vahevnouni - Nini Konstantinos OE - O-Lab may provide this information to the following parties under the duty of confidentiality for the purposes set out in paragraph (3):
   1. to any agent, contractor or third party service provider providing administrative, telecommunications, computer, or other data record services to Karmen Vahevnouni - Nini Konstantinos OE - O-Lab in connection with the operation of its business and provided compliance with relevant legislation
   2. to any other person under the duty of confidentiality to Karmen Vahevnouni - Nini Konstantinos OE - O-Lab, who undertook to maintain the confidentiality of this information
   3. to any person to whom Karmen Vahevnouni - Nini Konstantinos OE - O-Lab has the obligation to disclose information under the requirements of any law or court decision binding Karmen Vahevnouni - Nini Konstantinos OE - O-Lab or any of its branches

The management and protection of the personal data of the visitor / user of the website is subject to the terms of this announcement as well as to the provisions of national, Community and international law regarding the protection of the individual from the processing of personal data, as applicable.

Any future relevant arrangements will be the subject of this Communication. In any case, Karmen Vahevnouni - Nini Konstantinos OE - O-Lab reserves the right to change the terms of protection of personal data, in accordance with the relevant legal framework.

Therefore, these terms of protection of personal data may be reviewed and updated at any time without notice. The users of the website are kindly requested to check these terms at regular intervals for any changes, as the continuous use of the website implies that they accept all possible modifications.

Karmen Vahevnouni - Nini Konstantinos OE - O-Lab collects personal data of the visitors / users of the website, only when they themselves voluntarily provide them in order to provide the services that are available electronically. Personal information is information that can be used to identify or communicate with a person as well as other information relating to that person. The personal information collected on the website is the following: Name, Surname, Gender, Email address, Mobile phone number.

Karmen Vahevnouni - Nini Konstantinos OE - O-Lab will not make available for sale or otherwise transmit or publish personal data of visitors / users of the website to third parties, not related to it, without the consent of the visitor / user, with the exception of application of relevant legal dictations to the competent authorities only.

Karmen Vahevnouni - Nini Konstantinos OE - O-Lab may process part or all of the data sent by visitors / users for statistical purposes and to improve the services - information provided. The visitor / user can contact the respective administrator of the website in order to cross-check the existence of the personal file, to correct it, to change it or to delete it.

b. Automatic decision making

In order to secure transactions made through our websites / applications / devices against fraud and misappropriation, we use third-party solutions. The fraud detection method is based, for example, on simple comparisons, correlations, grouping, predictions and detection of ectopic measurements using intelligence agent software, data merging techniques and various data mining techniques.

This fraud detection process can be completely automated or involve human intervention whenever a person makes the final decision. In any case, we take every reasonable precaution and protection measure in order to restrict access to your data.

As a result of the automatic detection of fraudulent incidents, (i) there may be a delay in processing your order / request while we monitor your transaction and (ii) your access is restricted or you are excluded from providing a service if there is a risk of an incident . You have the right to access the information on which we base our decision. See the "Your Rights and Choices" section below.

c. Profile compilation

When sending or viewing personalized announcements or content, we may use certain techniques defined as "profiling" (that is, any form of automated personal data processing that involves using that data to evaluate certain personal characteristics of a natural person, in particular, to analyze or predict characteristics related to personal preferences, interests, financial situation, behavior, location, health, your physical characteristics, reliability or movements of that natural person). This data is collected and analyzed in order to evaluate and predict your personal preferences and / or interests. Based on our analysis, we send or display announcements and / or content tailored to your interests / needs. In some cases, you have the right to refuse the use of your data for "profiling". See "Your Rights and Choices" below.

d. How long do we keep your personal data?

We retain your personal data for as long as we need it and for the purpose for which we retain it, in order to meet your needs or to comply with our legal obligations.

To determine the retention period of your personal data, we use the following criteria:

When you purchase products and services, we hold the privacy of your personal information in the highest regard.

When you participate in an advertising campaign, we retain your personal information throughout the promotion.

When you contact us to ask us a question, we hold the privacy of your personal information in the highest regard necessary for the processing of your inquiry.

When you create an account, we retain your personal information until you ask us to delete it or after a period of inactivity (excluding trademark transactions) determined in accordance with local regulations and guidelines.

Once you have given your consent to direct promotional notifications, we retain your personal information until you cancel your registration or request its deletion or after a period of inactivity (excluding trademark transactions) determined in accordance with local regulations. and guidelines.

When cookies are installed on your computer, we retain your personal information for as long as is necessary to achieve their purposes (eg throughout a shopping cart or session ID cookies), as well as for a time period determined in accordance with local regulations and guidelines.

We may retain some of your personal information in order to comply with our legal or regulatory obligations, as well as to be able to manage our rights (for example, to present our claims before the Courts) or for statistical or historical purposes.

When we no longer need to use your personal data, we delete it from our systems and files or anonymize it so that it can no longer be identified by you.

e. Links to third party websites and social media links

From time to time, our websites and applications may contain links to and from the websites of our affiliate networks, advertisers and affiliates. If you follow a link to any of these sites, it is pointed out that these sites have their own privacy policy and we are not responsible for those policies. Please review these policies before submitting any personal data to such sites.

We may also offer you the opportunity to use your social media login information. If you use this feature, you should be aware that you are sharing your profile information with us, depending on your settings on the relevant social networking platform. Please visit the relevant social media platform and review their privacy policy to understand how your personal data is shared and used in this context.

f. Social media and user-generated content

Some of our websites and applications allow users to submit their own content. Remember that any content you submit to any of our social media platforms may be displayed to the public, so you need to be careful when providing certain personal information, e.g. financial information or address information. We take no responsibility for any actions taken by other persons if you post personal data on any of our social networking platforms and we recommend that you do not disclose such information.

g. Your rights and choices

• Right to information
  You have the right to receive clear, transparent and comprehensible information about how we use your personal data, as well as about your rights. That is why we provide the information contained in this Policy.
• Right of access
  You have the right to access the personal data we hold about you (subject to certain restrictions). We may charge a reasonable fee which takes into account the administrative costs involved in providing this information. Obviously unfounded, excessive or repeated requests may not be answered. To obtain such access, please contact us in the ways listed below.
• Right to correction
  You have the right to request the correction of your personal data if it is incorrect or out of date and / or to complete it if it is not complete. For this correction, contact us in the ways listed below. If you have an account, it may be easier for you to correct your data through the "My Account" section.
• Right to delete
  In some cases you have the right to request the deletion of your personal data. Please note that this is not an absolute right, as we may have legal or valid reasons to keep your personal data. If you wish to delete your personal data, contact us in the ways listed below.
• Right to object to direct marketing, including profiling
  You can unsubscribe at any time or refuse to receive instant promotional notifications. It is easier to do this by clicking the "Unsubscribe" link in any email or notification we send you. Alternatively, you can contact us using the contact details listed below.
• Right to withdraw consent for the processing of data performed on the basis of consent at any time
  You may revoke your consent to the processing of your data by us when such processing is based on your consent. Revocation of consent does not affect the legality of the processing carried out on the basis of consent prior to its revocation.
• Right to file a complaint to a supervisory authority
  You have the right to contact your country's data protection authority and file a complaint about data protection practices. Do not hesitate to contact us in the ways listed below before submitting a complaint to the competent data protection authority.
• Right to restrict processing
  You have the right to request that we restrict the processing of your data. This right means that the processing of your data by us is subject to restrictions and therefore we may store it but we may not use or process it further.
• Right to disable Cookies
  You have the right to disable Cookies. Internet browser settings are usually programmed to accept Cookies by default. However, you can easily customize them by changing the settings in your browser.

  Many cookies are used to improve the usability or functionality of websites / applications. Therefore, disabling cookies may not allow you to use certain parts of our websites / applications, as described in detail in the relevant cookie table.

  If you wish to restrict or block all cookies installed by our sites / applications (which may not allow you to use certain parts of the site) or any other sites / applications, you can specify this through the program settings of your browser.

h. Processor - Contact Information

For any questions or concerns about the way we handle and use your personal data or if you wish to exercise any of the above rights, contact us by sending a message to [email protected] or sending us a letter to : Mitropoleos 62, 54622, Thessaloniki - Greece.